Monterey, CA Family inHome Caregiver Blog : Elder Abuse Series Article 6.0 : Financial Elder Abuse

Signs for elderly financial abuse
As an owner of a Home Care Organization serving senior citizens, I hate to see members of our community – and in particular the vulnerable like senior citizens and the disabled being taken advantage and abused.  Unfortunately, you read about cases like this on the Monterey Peninsula on a regular basis.

 

What You Should Know About Senior Abuse
There are, unfortunately, myriad ways that seniors can be abused.  It’s often at the hands of a trusted friend or family member, or even a professional or family caregiver.  I will be exploring all 7 types of abuse over the next several blogs.

The 7 types of elder abuse are: Financial, Physical Abuse, Sexual abuse, Emotional or Psychological Abuse, Neglect, Abandonment, and Self-neglect. In this second blog on Abuse we will discuss physical abuse.  In the first of this seven-part series, I will do a deep dive into one of the saddest aspects, elder abuse.  There have been stories in the paper (particularly in deep-pocketed areas like Carmel, Pacific Grove and Pebble Beach, where people have been tricked into signing over millions of dollars and sometimes even their home.

How to Recognize Financial Abuse

  1. Transactional Elder Financial Abuse Indicators
    1. Investments in unsuitable financial products, time shares, or real property;
    2. Inappropriate banking activity such as unusually large checks or withdrawals from automated banking machines;
    3. Signatures on checks that do not resemble the elder’s signature;
    4. Legal documents signed when the elder is physically incapable of writing;
    5. Checks written out to “cash” being negotiated by caregivers;
    6. Checks signed by the senior but filled out by someone else;
    7. A surge of activity in accounts which have been static for years;
    8. Expensive gifts made by the elder;
    9. Checks or credit card transactions made out to direct mail or telemarketing promotions;
    10. Contributions going to newly formed religious or non-profit causes;
    11. Correspondence indicating the elder has won or will soon win a prize; and
    12. Threatening correspondence purporting to be from the IRS or a government agency demanding immediate payment under the threat of being arrested for non-compliance.

 

  1. Possible Legal Document Abuse Indicators
    1. Power of attorney documents signed by the elder when the elder lacks mental capacity;
    2. Will being made when the elder is not mentally competent;
    3. Elder taking his or her name off of property titles;
    4. The elder adding the name of a caregiver onto real property or money accounts in exchange for commitments of continued care, and or affection; and
    5. The elder makes changes to a Will, Trust or Transfer on Death Deed while under the care of another.

 

  1. Life-Style Change Indicators
    1. Lack of amenities, such as personal grooming items or appropriate clothing, when the elder can well afford it;
    2. Under-deployment of the elder’s existing resources that could be spent on housing, personal care, housing and maintenance;
    3. Missing cash, jewelry and personal belongings;
    4. Decline in personal hygiene; and
    5. Isolated from family members, relatives or friends.

 

  1. Personal Relationship Abuse Indicators
    1. Family member interest in “conserving” the money that is being spent for of the elder’s care;
    2. Reluctance or refusal by “responsible party” to spend money on the elder’s care;
    3. New acquaintances or long-lost relatives spending time with the elder and expressing affection for the elder; and
    4. A caregiver with an inappropriate level of interest in the elder’s financial matters.

 

  1. Undue Influence
    1. California Welfare and Institutions Code section 15610.70(a) defines undue influence generally as “excessive persuasion that causes another person to act or refrain from acting by overcoming that person’s free will and results in inequity.” California Welfare and Institutions Code sections 15610.70(a)(1)-(4) go on to enumerate factors to be considered. They include:
      1. The victim’s vulnerability, evidence of which may include “incapacity, illness, disability, injury, age, education, impaired cognitive function, emotional distress, isolation or dependency, and whether the influencer knew or should have known of the alleged victim’s vulnerability.”
      2. The influencer’s apparent authority, evidence of which may include “status as a fiduciary, family member, care provider, healthcare professional, legal professional, spiritual advisor, expert, or other qualification.”
      3. The influencer’s conduct, evidence of which may include “(a) Controlling necessaries of life, medication, the victim’s interactions with others, access to information, or sleep; (b) Use of affection, intimidation, or coercion; (c) Initiation of changes in personal or property rights, use of haste or secrecy in effecting those changes, effecting changes at inappropriate times and places, and claims of expertise in effecting changes.”
      4. The equity of the challenged result, evidence of which may include “the economic consequences to the victim, any divergence from the victim’s prior intent or course of conduct or dealing, the relationship of the value conveyed to the value of any services or consideration received, or the appropriateness of the change in light of the length and nature of the relationship.”

Warnings to Elders about How to Avoid Financial Abuse When it comes to your finances, deal only with people you have known a long time and with companies or organizations with proven track records. Get everything in writing! Never accept a verbal promise or assurance if money or property is involved. Rarely will you benefit from mistakes or misunderstandings. Don’t sign anything without carefully reading it and never feel pressured to sign before you are absolutely ready to live with your decision. Honor the “three-day rule” by waiting before you finalize any contract.  The longer you wait, the better.  Never be in a rush to get into any kind of “deal”.  Take your time! Remember, it took a lifetime of work and sacrifice to build up your estate and you can lose it all with one stroke of a pen.

Take Care and Stay Healthy
Richard

 

Pacific Grove, CA How Seniors Can Avoid Elder Abuse Scams

An old couple sitting on the bed in opposite directions

Carmel, Pacific Grove and Pebble Beach are habitual hotspots for financial elder abuse because residents tend to be high-income.  AARP The Magazine recently had a great article which talked about how to avoid these scams.  Studies have shown that each of us lies several times a day.  They are mostly innocuous—“I’m on my way” is the most common lie that people tell when they are actually watching TV or cleaning the house.  Every scam requires us to believe in a lie—whatever that may be.  The reporter interviews a retired investment advisor who had lost $900,000 to investment scams over five years.  How can this be?  He said that he had spent his entire professional life working with honest folks who routinely told the truth, as he did.  He just assumed everyone was like him and his colleagues and couldn’t imagine there were people who could look you straight in the eye and lie.  How sad, but there are many people out there like that.

Pebble Beach, CA Elder Abuse Alert : Fed Ex And UPS Tracking Alerts Could Be Fake

A caregiver posing with the old woman in wheelchair

Unfortunately, elder abuse scams continue to abound.  The latest; fake package notifications from Amazon.com, FedEx, UPS and others.  With e-commerce sales hitting an all-time high due to the coronavirus, more and more email delivery alerts are popping up but they may not all be legitimate.  Fake email messages often contain the logo of the shipping company, making them look more legitimate.  Getting you to click on a link is the main objective of these scams.  Others send an attachment with malware in it, so never click on an attachment from an unknown sender.  Most come with a call to action such as purporting there is a problem with the shipping address or the payment method, attempting to get you to click through.  Always go to where you made the purchase to check on the order status.

https://www.bbb.org/article/news-releases/20283-scam-alert-dont-be-fooled-by-a-fake-package-delivery-scam

Salinas, CA Elder Abuse Alert : Fed Ex And UPS Tracking Alerts Could Be Fake : By Derek Baine

Signs for elderly financial abuse

Unfortunately, elder abuse scams continue to abound.  The latest; fake package notifications from Amazon.com, FedEx, UPS and others.  With e-commerce sales hitting an all-time high due to the coronavirus, more and more email delivery alerts are popping up but they may not all be legitimate.  Fake email messages often contain the logo of the shipping company, making them look more legitimate.  Getting you to click on a link is the main objective of these scams.  Others send an attachment with malware in it, so never click on an attachment from an unknown sender.  Most come with a call to action such as purporting there is a problem with the shipping address or the payment method, attempting to get you to click through.  Always go to where you made the purchase to check on the order status.

https://www.bbb.org/article/news-releases/20283-scam-alert-dont-be-fooled-by-a-fake-package-delivery-scam

Carmel, CA Financial Elder Abuse Hit Record During Pandemic : By Derek Baine

In Home Care for Seniors in Monterey County

An FBI report said that Americans were victimized by cybercriminals at a record rate last year, a result of so many people being stuck at home and in front of their consumers.  Total consumer losses to online thieves in 2020 surpassed $4.2 billion, with almost half of that amount lost to those over 50 years old.  Unfortunately, since there is so much wealth in Monterey County—in Carmel, Pacific Grove and Pebble Beach in particular—seniors here are disproportionately targeted.  Be suspicious anytime someone you don’t know calls or emails you. (AARP Bulletin May 21, P6).

Monterey, CA Elder Abuse Alert : By Derek Baine

Signs for elderly financial abuse

Monterey, CA  Elder Abuse Alert : Fed Ex And UPS Tracking Alerts Could Be Fake

Unfortunately, elder abuse scams continue to abound.  The latest; fake package notifications from Amazon.com, FedEx, UPS and others.  With e-commerce sales hitting an all-time high due to the coronavirus, more and more email delivery alerts are popping up but they may not all be legitimate.  Fake email messages often contain the logo of the shipping company, making them look more legitimate.  Getting you to click on a link is the main objective of these scams.  Others send an attachment with malware in it, so never click on an attachment from an unknown sender.  Most come with a call to action such as purporting there is a problem with the shipping address or the payment method, attempting to get you to click through.  Always go to where you made the purchase to check on the order status.

https://www.bbb.org/article/news-releases/20283-scam-alert-dont-be-fooled-by-a-fake-package-delivery-scam

Carmel, CA Elder Abuse Alert : Fed Ex And UPS Tracking Alerts Could Be Fake : By Derek Baine

Unfortunately, elder abuse scams continue to abound.  The latest; fake package notifications from Amazon.com, FedEx, UPS and others.  With e-commerce sales hitting an all-time high due to the coronavirus, more and more email delivery alerts are popping up but they may not all be legitimate.  Fake email messages often contain the logo of the shipping company, making them look more legitimate.  Getting you to click on a link is the main objective of these scams.  Others send an attachment with malware in it, so never click on an attachment from an unknown sender.  Most come with a call to action such as purporting there is a problem with the shipping address or the payment method, attempting to get you to click through.  Always go to where you made the purchase to check on the order status.

https://www.bbb.org/article/news-releases/20283-scam-alert-dont-be-fooled-by-a-fake-package-delivery-scam

Carmel, CA Elder Abuse Alert : Coronavirus Scams

Experts warn that the rapid expansion in coronavirus cases is going to result in a big increase in elder abuse scams.  Although new cases of slowed recently, we are still seeing scams that are being developed that promise to deliver you a COVID vaccine—it will be a fake just like Gucci bags that are commonly counterfeited.  Some are posing as being from Medicare or the Social Security Administration.  Neither will ask you for sensitive information.  In fact, I just got one the other day.  I picked up the phone and they asked my name, which I gave to them, then they asked for my date of birth to “verify my identity.”  I asked who was calling and they hung up!

https://www.maa-usa.org/About-Us/News-Article-Display-Copy/scams-likely-to-heat-up-after-covid-19-vaccine-rollout

Pacific Grove, CA Elder Abuse Alert From Citibank

A mother and a daughter leaning on each other and smiling

Citibank just issued a fraud alert regarding fraudsters posing as a Citibank employee by email, text or phone and requesting personal information which would allow them to access your account.  Whenever Citibank calls you they will never ask for your account number, security word, PIN number or online user ID.  If you receive a suspicious communication, do not respond.  Rather, forward it to spoof@citi.com.  Unfortunately, these fraud schemes usually focus on wealthy areas like Monterey, Pacific Grove and Pebble Beach.  Always be on the alert!

Carmel, CA Financial Elder Abuse Abounds Amidst Pandemic

Signs for elderly financial abuse

AARP The Magazine recently ran an article about financial elder abuse, which, unfortunately, is often done by a family member.  Liz Loewy, former chief of the Elder Abuse Unit of the Manhattan District Attorney’s Office and now chief operating officer of a financial-monitoring company EverSafe said these crimes are all too prevalent.  Sadly, many cases go unreported.  A study of New York residents found that only 1 in 44 elder abuse cases were reported to authorities.  “They may start out helping a parent, with good intentions, and then, after the parent exhibits signs of diminished capacity, start diverting funds,” Lowey said.  “It often starts small, then progresses into ‘I wrote a few checks to pay for Johnny’s college.  She always said she wanted to help with tuition.’  Or beyond that, home improvement or a new car,” she said.  If you believe that you are witnessing elder abuse, please call Adult Protective Services.   Unfortunately, with the wealth on the Monterey Peninsula residents of Carmel, PG and Pebble Beach are often targeted.

http://mcdss.co.monterey.ca.us/aging/