Despite a large increase in its budget for 2023, the Social Security Administration has admitted that service to beneficiaries seeking out help will not improve for most of this year—and in some areas, it will deteriorate, according to the AARP Bulletin. Areas which are supposed to get worse are getting help on the 800 number and getting a decision on disability benefits. The SSA got a 6% increase in its budget for 2023, which gives it $14.1 billion to spend. But the agency says that most of that money is already spent and it doesn’t think customer service will improve until fiscal 2024.
