Amazon Targeting Seniors And Their Caregivers With New Service

A man and woman looking at a laptop


Amazon.com has launched a new service including an urgent response option giving users access to a 24/7 emergency hotline, supporting fall detection response in partnership with 3rd party services.  It requires an Alexa-supported device such as an Amazon Echo speaker or the Echo Show and costs $19.99/month or $199/year after a free six-month trial.

Amazon.com Comes Out With New Elder Care System For Alexa

A black and blue echo dot on top of a white table.


Amazon.com is moving into the older adult market with a big splash, an extension of Alexa called “Care Hub†while also adding tools for Alexa for Hospitality.  The app allows remote connections and monitoring between older adults and their loved one.  Care Hub also offers customizable alerts.  For instance, alerting a loved one the first time the elderly person uses Alexa each day, as well as giving an alert if the senior is inactive for a certain period of time.  It also comes with features like “Alexa, call for help†which will notify a family member immediately.  This is great that Amazon.com is building its presence in this growing market after its acquisition of PillPack.

https://seniorhousingnews.com/2020/11/16/amazon-effect-on-senior-living-grows-with-care-hub-launch-alexa-for-hospitality-tools/